Frequently Asked Questions

What services does Rhombus Solution provide?

Rhombus Solution provides trauma-informed, culturally grounded programs including safe housing, family reunification support, harm reduction services, and Indigenous-led recovery programs. We support individuals impacted by incarceration, addiction, and systemic marginalization on their healing journey.

How do I access your programs?

You can access our programs through self-referral, community referrals, or partner agency referrals. The first step is to contact us through our Contact page, by phone, or by email. Our intake team will then arrange an initial meeting to discuss your needs and determine which programs would be most beneficial.

Is there a cost for your programs?

Most of our programs are funded through grants, donations, and community partnerships, allowing us to offer services at no cost to participants. Some housing programs may have subsidized fees based on income. Our team will discuss any potential costs during the intake process and work with you to address financial concerns.

Do I need to be Indigenous to access your services?

No, our services are open to individuals of all backgrounds who have been impacted by incarceration, addiction, or systemic barriers. While we center Indigenous knowledge and cultural approaches in our work, we welcome and provide culturally appropriate support to everyone who needs our services.

How long can I participate in your programs?

The length of program participation varies depending on individual needs and specific programs. Our housing programs typically range from 6 months to 2 years, while other support services may be ongoing or time-limited based on your goals and progress. We work with each participant to develop a personalized plan that meets their unique needs.

Program Guidelines

Participant Rights & Responsibilities

At Rhombus Solution, we believe in empowering participants through clear expectations and mutual respect. Our program guidelines outline the rights and responsibilities of all participants to ensure a safe, supportive environment for everyone.

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Privacy & Confidentiality

We are committed to protecting your privacy and maintaining confidentiality. Our policies explain how we collect, use, and protect your personal information in compliance with legal and ethical standards.

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Cultural Safety Commitment

Our cultural safety policy outlines our commitment to creating environments that honor and respect the cultural identities, values, and practices of all participants, with special attention to Indigenous protocols and practices.

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Have More Questions?

Our team is here to provide you with the information and support you need on your healing journey.